Posted by: Rhona Reid On February 26, 2015 7:58 pm
While most of this week’s blogs have been more about the company behind the product (Tyent), with its sterling reputation for providing a high quality product as well as unmatched Customer Service, questions have been coming in and today I’d like to answer some of them.
I would like to state beforehand that Tyent offers a liberal, Lifetime Warranty on their ionized alkaline water machines. That should afford some peace of mind to any prospective customer considering the purchase of a water ionizer from another company.
Alright then, first question of the day.I have to admit that I get a kick out of some of these questions.
Posted by: Rhona Reid On February 25, 2015 6:03 pm
Yesterday we looked at a few factors that should be considered before investing in any water ionizer.
There was the product itself, its quality and capability to do the job it was designed to do. Then there was the company behind the product and their reputation for standing behind what they sell, which leads us directly to the third consideration, customer service.
Customer service is often an overlooked, yet integral part, of a company’s inner workings. How many times have you experienced the frustration that comes when you contact a customer service representative only to get the run around?
One of my personal pet peeves is incompetence, which to me …